Call us on (02) 6362 6184 to discuss your needs between 9am–5pm on weekdays, or book a free call.
Many senior citizens must remain in their homes while receiving the support and care they need.
With this in mind, consulting with aged care providers like MediGalaxy and our senior care managers and experts can help develop a personalised plan that addresses specific needs and maximises the potential for our customers’ successful ageing while staying at home.
With MediGalaxy, we can do a comprehensive assessment by evaluating the customer’s physical, cognitive, and emotional well-being and home environment. We can gather complete information about the customer’s strengths, challenges, and specific needs by conducting these assessments. This information serves as a foundation for developing a personalised Support at Home plan that addresses potential risks and areas for improvement.


Additionally, we conduct these assessments periodically to monitor any changes in the customer’s needs and make necessary adjustments to the Support at Home availed of by the customer. This ongoing evaluation ensures the plan remains effective and adaptable as the customer’s circumstances evolve.
Mon–Fri, 9am–5pm. Our team will walk you through your options — no obligation.
Book A Free CallThe Support at Home from MediGalaxy focuses on providing personalised and individualised support for senior citizens to meet each individual’s unique needs and preferences. It recognises that everyone’s circumstances, abilities, and goals are different and, therefore, requires a customised approach to caregiving, ensuring that customers receive the most beneficial support.
With a Support at Home from MediGalaxy, we incorporate flexibility and choice to empower individuals to make decisions that align with their preferences and lifestyles. This approach respects their autonomy and allows for a more personalised and meaningful caregiving experience.
By offering Personalised Care Plans, Choice, Flexibility, and support for independence, Support at Home empowers individuals to maintain control over their lives and receive the care they need while remaining in the comfort and familiarity of their own homes.
Support at Home from MediGalaxy can cover many services, including personal care, domestic assistance, meal preparation, transport, social support, allied health services, and more. These services aim to support senior citizens’ overall well-being and help them maintain their independence at home.
When senior citizens have a Support at Home with MediGalaxy as their caregiver, a dedicated case manager will work closely to coordinate their care and ensure their needs are being met effectively. We will also help them manage their budget and navigate the home care system.
MediGalaxy aims to provide transparent pricing and clear communication regarding the costs associated with a Support at Home. We will work with senior citizens to develop a budget and ensure they use their funding efficiently to meet their care needs.

MediGalaxy is one of the reputable Home Care providers that could help offer the specific services senior citizens need, such as personal care, companionship, medication management, skilled nursing, or home health services.
As one of Australia’s leading aged care providers, reach out to us now so that we can tackle our services, availability, and pricing that suit your needs.
You can schedule your assessment with MediGalaxy 24/7. You can get this personalised assessment over the phone or in person.
The pricing will depend on your needs. Once the assessment is complete, MediGalaxy will discuss the available care options and their associated costs.
Payment options can be discussed after your assessment.
Select a classification level that best matches your support needs. Budgets are allocated quarterly and may roll over.
| Class | Quarterly Budget | Annual Amount | Quarterly CM Fee | Support Hrs / Mo | Care Overview |
|---|---|---|---|---|---|
| 1 | $2,683 | $10,731 | $268 | 8 hrs | Minimal support |
| 2 | $4,009 | $16,034 | $401 | 12 hrs | Light personal care |
| 3 | $5,491 | $21,966 | $549 | 17 hrs | Moderate support |
| 4 | $7,424 | $29,696 | $742 | 23 hrs | High-frequency support |
| 5 | $9,924 | $39,697 | $992 | 30 hrs | Daily support & health coordination |
| 6 | $12,029 | $48,114 | $1,203 | 37 hrs | Comprehensive care |
| 7 | $14,537 | $58,149 | $1,454 | 45 hrs | Intensive daily care |
| 8 | $19,527 | $78,106 | $1,953 | 60 hrs | Highest level of care |
CM Fee is 10% of the quarterly budget.
Participants may roll over up to $1,000 or 10% of their quarterly budget if unused.
Not sure where to begin? Our aged care specialists will walk you through your options, explain your funding, and help you decide if Support at Home is right for you — at no cost and no obligation.
Get in TouchLocally-staffed offices across NSW and QLD, ready to support you and your family.